With its open architecture and inherent scalability, WiredContact can be easily customized to meet unique or growing business needs and can be deployed quickly. The Professional Services Group and international network of Solution Partners provide a wealth of CRM expertise to help companies exploit the use of the software through business process consulting, database design, customizations and training.
A Flexible Interface to Match the Way You Work
The ability to add unlimited tables, views, tabs and fields – along with calculations, automatic triggers, hyperlinks and associations – make it the ideal solution for customizing! Plus, you can easily make cosmetic changes to the look and feel with your own colors, icons and company logos.
Here’s a sampling of just some of the customization capabilities:
- Deliver any part of your database within a simple to use interactive and Dynamic Customer Portal
- Unlimited custom pages and tabs using simple HTML based templates
- Add unlimited new fields and automate complex tasks
- Modify drop down options to restrict selection, enable multiple selection or add to selection
- Table wizard to easily link tables (entities) and sub entities together to create one to many, many to many, and one to many-to-many views
- Assign pre-defined layouts to users with unique fields and layouts based on security options and custom variables
- Easily integrate other applications with external data sources (SQL, Access, Oracle)
- Create automatic triggers to change field values, send email or record to history
- Add calculations, hyperlinks, check boxes, radio buttons and other field types
- Create your own look and feel with custom icons, images and colors
- Create non-contact based entity records i.e. properties, equipment and show the relationships to other records.
- Link fields for easy associations and display data on current view from other records in the database
WCE can be ... anything you want or need it to be
CRM4FE College Employer Engagement solution with Learner and Course tracking
Integration with existing College systems such as EBS, AS400, other SQL data sources including Corero, dashboards and delivery mechanisms such as SharePoint. Colleges using our system have been rated as Outstanding by Ofsted.
Financial Service - IFA / Mortgage processing/ lead tracking
Regulated business professionals sometimes need to restrict access based upon skills and qualifications or spoken language or region.
Call Centres use WiredContact Enterprise
Multiple campaigns for clients with real-time access to results available to instructing clients.
Franchisors use WiredContact Enterprise
Centralised marketing yet unrestricted access to own records empowers the Franchisee to grow fast without concerns for infrastructure or compliance costs.
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