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Maintenance &
Support Policy
We continuously provide updates to
WiredContact throughout the year to
constantly improve your CRM experience and
software performance. The frequent software
updates give you access to new features as
well as address issues as they arise. The
Maintenance Program also covers browser
updates and other operating system components
that we need to keep current.
To review all the new features and
enhancements, visit the Change Log & Release
notes.
Free email technical support is provided
for troubleshooting built-in functionality.
For customers current on their maintenance
program, prompt assistance is available at
support@wiredcontact.co.uk.
Our support queue is manned by all
WiredContact employees with extensive
experience with the software.
Maintenance and support is included in
your first year. To continue receiving
updates, there is a small renewal fee of
£25.00 per named user and £50.00 per
concurrent user at a fraction of the cost
compared to most other software companies who
generally require hefty upgrade fees for
updates.
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