WiredContact CRM software systems are powerful and yet simple to use, ideally used as either a Sales Database Software solution to improve Contact Management Systems in house or where high standards of business administration and ease of user are important. Our flagship product re-defines online CRM, delivering anytime, anywhere access to keep your team connected and better informed. We are a UK based Cloud Computing CRM supplier.
The WiredContact CRM Sales Database Software framework is completely open and extremely flexible, easily manage your data and tailor the interface to look and behave as needed. We allow you to integrate with existing data sources such as an ERP system such as provided by Freeway Commerce and you (or your partners/staff) can fully configure the layouts to support work flow and best practice for each department. We offer Sales Forcasting and online calendars and task lists (Call backs) as standard.
Being a UK based CRM Software systems provider we are able to offer a high standard of technical support whilst allowing you to the control and flexibility to integrate as needed without additional fees. All support staff are experience professionals, we do not use any call centres. CRM systems need to work the way you work, any CRM system system that requires you to change the way you work is missing the entire point of CRM.
CRM software for Sales, administration and Marketing
Helping sales, marketing and other customer facing business professionals work faster, smarter and better is one of the major benefits of a well thought out CRM Software strategy. Secure CRM systems are essential to ensure compliance, with record level and user level permissions, Records can appear only if the user needs to see them and perhaps become "read-only" if a condition changes. The advantages of a browser based CRM database extend past having an easy to use CRM system to a low cost of ownership in regard to CRM training and later development to incorporate with your Web strategy or other in house systems.
Ways to improve Customer Service with CRM
From the first call where the details are captured your relationships start, the next person to speak with the Client needs to know what they need, those who deliver the service have to understand how to fulfil the Clients expectations, those who support process have to understand what has happened, who said what to whom and importantly perhaps if any special terms have been agreed. WiredContact delivers exactly the right information to those who need in it appropriately i.e. on a Mobile phone a MAC or a desktop PC without revealing sensitive or inappropriate data. Best of all you control this aspect.
Your team will want to use WCE's simple navigation with point and click functionality to capture information, manage their daily tasks and communicate more effectively with their contacts. Managing customers and prospecting has never been so simple! Imagine new records coming in from your website or Intranet and then arriving on the correct desk in seconds to the correct department, with activities booked to follow up, now that's a flexible CRM system.
Flexible Database Options and Remarkably Simple Administration
WiredContact Enterprise CRM software is "popular with both sales, admin and IT Support staff" allowing everyone to focus on their job and not the software. Our CRM software gives you the flexibility to connect to a variety of industry standard database engines, including MS SQL Server, MS SQL Server Express, MS Access, Oracle, AS400 and other systems. WCE's open architecture allows you total control over your information and provides scalability as your company's needs change for example (f you want to host it yourself) a mix of application servers and database servers you can have many hundreds of your salesforce on the same reallysimply CRM system without issue in regard to Chinese walls, access permissions across territories and being a browser based database there is no data stored locally to go missing.
Self Hosted CRM Software Host our WiredContact CRM Software on your own servers Some Companies have the in house skills and resources to manage a self host CRM software solution without the need for external assistance, if this is the case with your Company then ask about the self hosted CRM option to host on your own servers. WiredContact is quick and simple to set-up and runs on any Windows Server. Some Clients elect to ship their servers to us to be hosted in our facilities. We can help with the installation and support or integration as needed. Read more about Self Hosted CRM here
The comprehensive browser-based Administration Console provides all the utilities you need to maximize the effectiveness of this CRM software and Sales Database Software. Easily localize WCE to your users regional settings, import and convert other CRM software to our CRM system with the built-in utilities and use the included SQL browser if needed. |
