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WiredContact SAAS
UK Based CRM Delivers extreme
flexibility
Helping sales, marketing and other
customer-facing business professionals work
faster, smarter and better is one of the
major benefits of CRM. Many CRM applications
are designed with the masses in mind offering little in the way of flexibility and control over your own direction, this one size fits all approach can impede productivity as your team requirements develop.
Often developers will spend more time on appearance than simple reliable functionality and many off the shelf solutions have elaborate features that are often too complex or used by only a very small percentage of users. We feel that CRM features should be tailored to suit with a low cost of ownership and high relevance to your sector.
Your team will feel comortable and want to use the WiredContact CRM browser based system with its simple navigation, point and click functionality to capture information, manage their daily tasks and communicate more effectively with their contacts. Workflow is simple to implement to ensure that managing task lists, helping Customers and engaging with new prospects has never been so easy! We offer quick and uncomplicated reliable CRM feature set that are based upon feedback from thousands of satisfied Clients.
Being browser based or "Web based" or Online need not mean that you lose control, many of our clients prefer self hosted CRM systems, and run everything in house on their own servers, this means you manage and control the server and you are responsible for multiple backups each day, this approach is appreciated by the Companies with their own in house IT staff. WiredContact ships with the utilities needed to ensure a low cost of ownership and many of the administration issues are automated for you. Running your own secure self hosted in house CRM system need not be complicated as our engineers can install everything remotely and train your staff to take over within a few hours. Feature
Overview:
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UK Based Hosted CRM
— All of our team are native
English speaking, based in the UK to
support your team in your time zone.
You will get through to a qualified
engineer in seconds.
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Comprehensive Sales Service
and Admin CRM Tools — managing
and reporting on leads, sales
opportunities, sales reps activities,
won / lost / pending ratios and more is
made simple with WCE's point and click
navigation and simple to use CRM
features.
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Customer self service
Portal — You brand the layout
and determine which parts of your
database you let the Client see, you
could let them create tasks for you, see
parts of the record such as prior
invoices, let them create tickets for
your staff to deal with or perhaps to pay
their invoices. The Portal can pull in
data from other systems you control. |
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Campaign Manager
— Nothing Makes Sales easier
than to know what people are clicking on
when you send out an Email Blast, this is
not a rental solution - you own it. |
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Outlook Integration
— Start to treat emails with the
same consideration you do written
contracts, no matter who went the email
it needs to be attached to the contacts
record. |
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Dynamic record, table and
field-level security — WCE
offers utmost flexibility in managing
user access to records. Easily define
record permissions, views and layouts
based on security options and custom
variables. |
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Powerful interactive
reporting tools — numerous
scoping and filtering options for
on-the-fly custom reporting, along with
standard reports and the ability to
export to Excel and other formats.
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Customization capabilities
beyond the imagination
— open
database allows unlimited tables,
custom views, tabs, account centric and
custom table centric views, record
associations, links and much, much more
to match the way your team needs to
work. Easily create non-contact centric
records and views.
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A flexible interface to
match the way you work
— standard
HTML-based templates make it easy to
customize the look and feel of your
company, along with all the custom views
you require. |
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Strong communications
capabilities —
create pre-defined mail-merge,
graphically rich HTML emails, using
choice of built-in Editors, to broadcast
and automatically record to history. |
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Shared task list and
calendaring —
managing activities within WCE is made
easy with numerous sort and filters -
not to mention the ability to manage
other date-related information from
other tables on the task list and
graphical calendar.
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Universal access to public
documents —
easily share unlimited documents and
attach to emails. |
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On-line Lead Capture forms
— automatically
capture and manage inquiries from your
web site. |
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Easy integration
with other applications
— link external
database sources from SQL, Access and
other database types to WCE for a full
picture of a records' information. |
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Shared task list and
calendaring —
managing activities within WCE is made
easy with numerous sort and filters - not
to mention the ability to manage other
date-related information from other
tables on the task list and graphical
calendar. |
Flexible Database Options & Remarkable
Simple Administration
WiredContact Enterprise is " Database
Agnostic " and gives you the
flexibility to connect to a variety of
industry standard database engines, including
MS SQL Server, MS SQL Server Express, MS
Access, MySQL though we prefer SQL Express,
Oracle and AS400. WCE's open architecture
allows you to gain more control in managing
your information and provides scalability as
your company's needs change.
The comprehensive browser-based
Administration Console provides all
the utilities you need to maximize the
effectiveness of WCE. Easily localise WCE to
your region's settings, import and convert
databases with the built-in utilities and use
the included SQL browser along with standard
diagnostic tools for managing your WCE
site.
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