Is WiredContact anything to do with ACT!?
No ! Many years ago we had a version that web enabled ACT! so users could avoid having to synchronise and gain additional security.

Does WiredContact use ACT! as the backend database
No ! though we still support our earlier releases We tend to work with SQL and other leading database solutions.

Does WiredContact Enterprise work with ACT! versions 7, 8 or 9 10 11 12?
No, WCE was compatible with ACT! up to versions 6. WCE steps away from using ACT! as its backend however we can convert all versions of ACT! to WCE.

WCE is "database agnostic" and was built so that it doesn't matter which industry standard database engine it uses. WCE is initially available with default implementations of Microsoft SQL Server, Microsoft Access, Microsoft MSDE, MySQL and AS400.

Will WiredContact for ACT! still be available?
Yes, WiredContact for ACT! will continue to be sold and supported. Pricing is subject to change. New features will probably not be available to WiredContact for ACT!. (All new development is focused on WCE).

How do I get our ACT! database converted to a WCE database?
The WCE installation includes an easy-to-use database import tool to fully convert ACT! databases (versions 5 & 6) to MS SQL Server, MySQL if you cannot use SQL Express, Access, MSDE or AS400. User profiles, custom fields and all the tables - contacts, notes/histories, sales, groups, attachments, etc. will be migrated over to WCE. Earlier versions of ACT! can be converted please call to discuss.

Will customizations from WiredContact for ACT! show up in WCE?
Yes, all the customizations from WC for ACT! will work seamlessly in Enterprise. WCE uses the same x3 template set so you will have a smooth transition when upgrading to the new system. Therefore, the same customization flexibility with WC for ACT! is seamlessly transferred to WCE and all the custom HTML pages will be available.

Why should I consider upgrading to WCE from WiredContact for ACT!?
Customers who have "outgrown" their ACT! database and require additional scalability (more users) and database flexibility should strongly consider upgrading to WCE. The open architecture allows for new tables to be added and linked together, creating more sophisticated options for managing data. In addition, the Record Security capabilities have been greatly enhanced.

Since WCE can be transitioned across many database options, a company can cost-effectively accommodate growth within their organization when necessary by selecting the appropriate engine. In other words, they don't have to change their CRM solution when their company has outgrown it - they simply change databases and add more features that are enabled by the new database structure.

To learn more, download the Reasons to Upgrade flier.

Does WCE work with MACs?